COVID-19 Information

the information on this page is updated frequently. please check back often for updates. 

LATEST NEWS:
 

  

  • Beginning Friday, November 20 through Sunday, December 6, all outdoor and indoor amusement venues, movie theaters, performing arts venues, casinos, and businesses that provide seated food and drink service, including social clubs, restaurants, and bars and tasting rooms currently open for outdoor service, will close for the night by 9:00 PM. This limit on hours is designed to limit extended gatherings at a time when many students and family members are returning to Maine and at a time when social gatherings are more common, both of which will likely lead to more COVID-19 transmission.
  • Grants to help businesses sustain outdoor winter operations now available
    The City’s Winter Business Sustainability Grant Program (WBSG) was launched on Thursday, November 19. Offering grants of up to $10,000, the Program’s purpose is to assist Portland businesses with the cost of maintaining a portion of their operations outside through the fall and winter, due to the pandemic. The program’s main objective is job retention. 
  • Governor Mills issued an Executive Order, effective November 5, requiring Maine people to wear face coverings in public settings, regardless of the ability to maintain physical distance. This was issued on the day Maine recorded 183 new cases of COVID-19, the highest single-day increase since the beginning of the pandemic. Masks should now be worn in outdoor spaces, including but not limited to playgrounds, parking lots, sidewalks, athletic and sports venues, and other areas such as lines for takeout service where the public typically gathers in a smaller area — in addition to indoor spaces. 
  • Effective Wednesday, November 4, indoor gatherings will return to a maximum of 50 people, regardless of capacity. The gathering limit on outdoor activities remains at 100 people under existing guidelines, with physical distancing and the use of face coverings. Occupancy limits for retail establishments will remain at 5 people per 1,000 square feet of shopping space. The Mills Administration had previously increased indoor seating limits to 50 percent of permitted capacity or 100 people, whichever was less.
  • With colder weather upon us, we know it's tempting to want to move those outdoor gatherings inside. But with COVID-19 cases on the rise in Maine, please avoid hosting or attending indoor gatherings consisting of individuals outside of your immediate household.
    If attending an indoor gathering is absolutely necessary:
    * Stay home if you are sick
    * Wash or sanitize your hands before entering and upon exiting the indoor space
    * Wear a mask at all times. Masks are most essential in times when physical distancing is difficult (e.g., when moving within a crowd or audience).
    * Maintain physical distancing (of 6 feet or more) when possible.
  • 10/19/20 - Council extends Emergency Proclamation until January 4, 2021. 
  • 10/19/20 - Outdoor dining and retail operations has been extended through January 4, 2021. To read more about this program, click here. 
  • 10/8/20 - council approves additional covid-19 rental & business assistance.
  • 9/22/20 - City launches 'stay the course' public health  & small business campaign to further prevent covid-19 spread. READ THE NEWS RELEASE OR visit staythecourse.me.
  • temporary halt in evictions:   

    Effective September 4, 2020 the Center for Disease Control and Prevention (CDC) issued an Agency Order prohibiting residential landlords nationwide from evicting certain tenants through December 31, 2020. 
  • This Order protects tenants who:  Have used their best efforts to obtain government assistance for rent, are unable to pay their full rent due to a substantial loss of income, loss of compensate hours of work, or extraordinary out-of pocket medical expenses, are making their best efforts to make timely partial payments of rent, and would be homeless, need to move into a homeless shelter, or have to move into a shared living setting if they were to be evicted. FMI: click here.  
  • How to get tested for COVID-19 in Maine: 

    Visit the State's website for a list of participating testing sites. The State of Maine has expanded its COVID-19 testing capacity, and anyone who is at elevated risk of exposure may get a test at a participating site without the need for a test order from their own health care provider. You are still encouraged to contact your health care provider with any concerns about COVID-19. Examples of people who can get tested under this expanded access include those who work in settings where they are more likely to encounter infected people such as hotels or grocery stores, and people visiting Maine from places with relatively high COVID-19 prevalence. More sites will be added to this list, so please check back regularly. 

CITY HALL SERVICES


We are currently conducting limited in-person transactions at City Hall.

NO-TOUCH TEMPERATURES ARE BEING TAKEN FOR ANYONE COMING INTO CITY HALL. ANYONE WITH A TREASURY APPOINTMENT SHOULD USE THE MAIN CONGRESS STREET ENTRANCE. WE ASK THAT YOU PLEASE NOT ARRIVE UNTIL IT IS TIME FOR YOUR APPOINTMENT.

The below COVID-19 health screening questions will be asked before entry is permitted; an answer of “Yes “to any of the questions will result in denial of entry to the building.

1. Have you traveled outside the state of Maine to a non-exempt state in the last 14 days?
2. Have you or anyone in your household exhibited symptoms of COVID-19 in the last 14 days?
3. Have you or anyone in your household been exposed to a person exhibiting symptoms of COVID-19 in the last 14 days?
4. Have you taken a COVID screening test in the last 14 days and tested positive, or have not yet received the results?

  • City Clerk’s Office - working out of Room 24 of City Hall accessible via the Myrtle Street entrance - Walk in service for birth, death, and marriage certificates/licenses as well as voting and elections information, and dog, hunting, and fishing licenses.  
  • Treasury Office - For auto and boat registration -- By appointment only. To make an appointment, click here. Due to high demand, appointments are currently being booked out a month in advance. Please check back often as we work to release more available times. Auto renewals can still be processed online.
  • Parking Office - Offering walk-in service to pay parking tickets and obtain residential permit stickers, the Parking Office can be accessed via the Myrtle Street entrance to City Hall.

    to contact the city of portland's local health officer:
    Bridget Rauscher, portland public health. 

    FOR UPDATES ABOUT COVID-19:

Have used their best efforts to obtain government assistance for housing
if you need food:
Visit Maine Center for Disease Control and Prevention (CDC)
Contact 2-1-1 Maine
Visit Governor Janet Mills’ newsroom
Visit our Port of Portland website for cruise ship information
Wayside Food Programs has a list of community resources available, including food pantries and meals (breakfast & lunch) for youth up to age 18.
2-1-1 Maine has statewide information about food pantries, meal sites, senior dining sites, and more.
  1. Have used their best efforts to obtain government assistance for housing,
Have used their best efforts to obtain government assistance for housing,
Have used their best efforts to obtain government assistance for rent,

Portland Public Schools Food Resources: View site.

If you need to Report Fraud:
Please view the U.S. Attorney’s Office District of Maine's flyer.  

IF YOU NEED medical care:

 
Do you have symptoms of Coronavirus? Fever, difficulty breathing, tiredness, dry cough? 
Don't immediately go to the hospital. Call your primary care, Portland Public Health (207-874-8633), or 211. If you do not have a primary care physician, call Greater Portland Health: (207) 874-2141

Do you need mental health care?
Times like these are stressful and difficult, and there are resources you can turn to:
Maine Statewide Crisis Hotline: 1-888-568-1112 (Voice) or 711 (Maine Relay)
Mental Health Hotline (NAMI): 1-800-464-5767 (Press 1)

If You Have Questions for the Local Health Officer:

 
Contact Bridget Rauscher, Portland Public Health Department, 207-874-8634 or via email at bnevers@portlandmaine.gov. 

IF YOU ARE A SURVIVOR OF DOMESTIC VIOLENCE...
Call the Domestic Violence Helpline: 1-866-834-HELP (4357)

IF YOU ARE 55+...
Visit the State of Maine site for all your resources.
For a list of grocery stores with special hours for seniors and those at-risk, go here. Please note that days/times are subject to change.

Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 

if you have questions about your job:
Unemployment, Family and Medical Leave (FMLA), or other info: 
Visit Maine Department of Labor (MDOL) website
Unemployment: www.reemployme.maine.gov or 1-877-594-5627
Labor Law Information (Bureau of Labor Standards): 207-623-7900

IF YOU own a small business:

 

If YOU OWN A HOUSE OR APARTMENT BUILDING:

 
Visit the Portland Regional Chamber of Commerce's new Coronavirus Resource Page.
View this page to learn more about our COVID-19 Loan and Grant Programs.
The U.S. Conference of Mayors (USCM) Small Business and Entrepreneurship Task Force is pleased to announce that individual business assistance is now available at no cost to small business owners. Specialists are available to assist small businesses with the development of real and actionable plans to help them survive during these uncertain times. Additionally, specialists will help owners navigate funding options at the federal, state and local level. Visit US Conference of Mayors Small Business Assistance During COVID-19 or call 855-876-5561.
If you are experiencing financial hardship due to COVID-19, the federal government is offering relief options to homeowners through the recently passed CARES Act. No federally-backed mortgages (FHA; Fannie Mae; Freddie Mac; etc.) can be foreclosed for 60 days as of March 18, 2020 and owners of 1-4 family homes impacted by coronavirus have the right to request forbearance on mortgage payments for 180 days plus the right to request one additional 180-day extension.

IF YOU ARE A TENANT:


Temporary halt in evictions


Effective September 4, 2020 the Center for Disease Control and Prevention (CDC) issued an Agency Order prohibiting residential landlords nationwide from evicting certain tenants through December 31, 2020.  

This Order protects tenants who:

  • are unable to pay their full rent due to a substantial loss of income, loss of compensate hours of work, or extraordinary out-of pocket medical expenses,
  • are making their best efforts to make timely partial payments of rent, and
  • would be homeless, need to move into a homeless shelter, or have to move into a shared living setting if they were to be evicted.

  • In addition to the above requirements, one of the following financial criteria must apply. To qualify for protection, the tenant must:
    Expect to earn no more than $99,000 (individuals) or $198,000 (filing joint tax return) in 2020
    not have been required to report and income to the IRS in 2019, or
    have received an Economic Impact Payment (stimulus check) pursuant to Section 2201 of the CARES Act.

    At the end of this temporary halt on evictions on December 31, 2020, your housing provider may require payment in full for all payments not made prior to and during the temporary halt and failure to pay may make tenants subject to eviction pursuant to State and local laws.  You may also still be evicted for reasons other than not paying rent.    

    Tenants must complete a declaration under penalty of perjury that they meet the criteria above.
    You can complete the declaration HERE to satisfy this requirement.    

    Property owners with federally-backed mortgages (FHA; Fannie Mae; Freddie Mac; etc.) may not evict or initiate eviction of tenants (with limited income due to coronavirus) who live in properties with federally-backed mortgages within the property for nonpayment of rent for 120 days beginning on March 27, 2020. They are also unable to assess fees or penalties on any tenant for late payment of rent.  

    Find out if your multi-family property is covered under the federal moratoriums here. You may also contact Vvolent@portlandmaine.gov for confirmation.

    If you have questions about portland public schools:

    Visit their online information center
    Email: ppshelpline@portlandschools.org
    Call 1-207-874-8159 and leave a message with your question (English Press 1, Portuguese Press 2, French Press 3, Spanish Press 4,  Arabic Press 5, Somali Press 6)

    take-out, delivery food & grocery stores:


    • Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 
    • View Physical Distancing Guidance for Ordering, Pick-up and Delivery for Eating Establishments during COVID-19 here.
    • View Summary of Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic here.

    IF YOU'd like to make a donation or volunteer your time:

    • Visit Maine Helps, a new resource for those looking for ways to lend a hand.
    • Support Local Businesses and Organizations with the Pay It Forward Maine Initiative. As Maine business owners and their employees weather this unprecedented pandemic, the Portland Regional Chamber of Commerce has partnered with several organizations in our state to promote a campaign to support our community through collective action. 
    • Deliver Groceries for Portland Seniors: This is a temporary program for elderly residents who may have difficulty accessing food during the COVID-19 pandemic. To volunteer, contact Linda Weare at the Portland Office for Elder Affairs at 541-6620 or lsw@portlandmaine.gov.
  • View Physical Distancing Guidance for Ordering, Pick-up and Delivery for Eating Establishments during COVID-19 here.
  • View Summary of Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic here.
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